SANTA MONICA, Calif. (NewsNation Now) — More than 350,000 Ring smart doorbells are being recalled after a fire hazard was found.
“The video doorbell’s battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards,” according to the United States Consumer Product Safety Commission.
According to the federal government, this issues are related to the installation process.
“If the doorbell is installed correctly, there is no risk to consumers or potential hazard present,” Ring wrote on the company’s website.
The recall impacts Ring Video Doorbells (2nd Generation) sold between June and October 2020.
Consumers can search their doorbell’s serial number on the website to see if they are part of the recall.
“Consumers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions or download them here,” the CPSC said.
The revised instructions show a safety warning about which screws to use when installing.
Ring says “you do not need to return your device. Simply follow the revised instructions.”